Frequently Asked Questions

Find quick answers to common questions about Noticeboard Zimbabwe. Can't find what you're looking for? Contact our support team for assistance.

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Account
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Business
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How do I create an account on Noticeboard Zimbabwe?

Creating an account is simple:

  1. Click on the "Sign Up" button in the top right corner of any page
  2. Enter your email address and create a secure password
  3. Complete your profile with basic information
  4. Verify your email address by clicking the link we send you
  5. Start exploring and using all platform features!

Business accounts require additional verification steps to ensure authenticity.

What payment methods do you accept?

We support multiple secure payment options:

  • Credit/Debit Cards (Visa, Mastercard, UnionPay)
  • Mobile Money (EcoCash, OneMoney)
  • Bank Transfers (RTGS, USD transfers)
  • PayNow for instant payments

All transactions are encrypted and processed through our secure payment gateway partners.

How can businesses list their products/services?

Businesses can easily list their offerings:

  1. Create a business account (free)
  2. Go to your dashboard and click "Add Listing"
  3. Select the appropriate category for your product/service
  4. Fill in all required details including photos, pricing, and description
  5. Submit for review (typically processed within 24 hours)

Premium listings with enhanced visibility are available through our business subscription plans.

How do I reset my password?

If you've forgotten your password:

  1. Click "Forgot Password" on the login page
  2. Enter the email address associated with your account
  3. Check your email for a password reset link
  4. Click the link and create a new secure password
  5. Log in with your new credentials

If you don't receive the email, check your spam folder or contact our support team.

What are the fees for using Noticeboard Zimbabwe?

Our fee structure is transparent:

  • Basic accounts: Free to browse and create personal accounts
  • Business accounts: Free basic listing with optional premium features
  • Transactions: 5% service fee on completed sales (capped at $20)
  • Event tickets: 7% processing fee included in ticket price

We never charge hidden fees and always display the total cost before checkout.

How do I contact a seller/business?

There are several ways to contact sellers:

  1. Through the built-in messaging system on their business page
  2. Via the contact details they've provided (phone, email, etc.)
  3. By visiting their physical location if address is listed

We recommend using our platform's messaging system for record-keeping and security.

What should I do if I encounter a technical issue?

For technical support:

  1. Try refreshing the page and checking your internet connection
  2. Clear your browser cache and cookies
  3. Try using a different browser or device
  4. If the issue persists, contact our support team with:
    • A description of the problem
    • Screenshots if possible
    • The device and browser you're using
    • Any error messages received

Our technical team typically responds within 2 business hours.

Still Need Help?

Our support team is available to assist you with any questions or issues you may have.

Contact Support Visit Help Center